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Aledo ISD: Parent Portal FAQs

Basic Information
  • A step-by-step guide to using the parent portal is available in this folder.
  • The Parent Portal System allows parents to view their child’s grades and attendance via the internet using a personal computer or Smartphone on the Aledo ISD App.
  • The system will allow parents to view the grades teachers have entered into their electronic grade books.
  • Parents will be issued a letter from their home campus with instructions and a parent portal ID to set up their own account to access the system.
  • Access to the Parent Portal System will open Sept. 8, 2014
Questions

Answers

Troubleshooting the Parent Portal

I have the letter but I cannot get into the system.

Before you can access the system you must create your own Username and Password. To do so, click on the New User link on the parent portal login page, or simply click here.  You can keep the same account for your student's educational career with Aledo ISD.

I cannot remember my password?

Go to the Parent Portal access screen and click on "I forgot my password."

Questions About the Parent Portal

When will the Parent Portal be available for parents to use?

Starting September 8, 2014

How can parents sign up to access the system?

Every parent/guardian of a child enrolled in Aledo ISD will receive a letter from their child’s home campus containing instructions along with a Portal ID for each student. You must have an active e-mail address to receive alerts and other information.

What if the letter sent home is lost or never brought home by the child?

Contact your child’s home campus. You will have to pick up the new information in the school office.

Will I have to repeat this process every year?

No, once you successfully create an account and register your student's Portal ID's they will stay with your child until they are withdrawn from or graduate from Aledo ISD.

I have a question or comment about my child's grades, who do I contact?

Teachers are the first source of the most current information and the first person to contact.

I have a question or comment about my child's attendance, who do I contact?

It may take an extra day to update an "Unexcused Absence" to an "Excused Absence". Office staff would best be able to help you with attendance concerns.

Will this affect Report Cards?

No. Report Cards will remain the "official" record for your child and will continue to be distributed to all parents as before.

I have more than one child attending Aledo schools. Will I need a seperate account to see each child?

No. Only one username and password is required to get into the system. Once logged in you can add as many students to your account by using the Parent Portal ID that is included in the letter you received from the campus.

I have other questions, who do I talk to?

Please contact the campus office for any further questions.

Last Updated: 9/25/15
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